The May Fair Hotel - Launching via digital channels
Customer Contact: Richard Dixon, CM director.Latest News: Read the latest loyalty marketing and Black Sun news.

Communications

We believe that communicating the right message, to the right customers, at the right time is key to achieving a return on investment. We specialise in delivering targeted communications that deliver powerful business results.

Solutions

Strategic Contact Plan - based on your business objectives, we will use the insight gained from analysing your customer base to develop an integrated contact strategy. This will deliver the right message to the right people at the right time. Click forMore detail

Contact Management - we can apply the data insight and profiling to manage your customer contact strategy and communications delivery, including contact history, audience selection, control group management, and segmentation of your communications. Click forMore detail

Customer Communications - we deliver a full range of customer loyalty communications, using the most appropriate media and format based on your needs and your customers' profile. We provide mixed media marketing communications, including print communications such as customer magazines, e-marketing communications such as email and websites, and SMS communications. Click forMore detail

Channel Communications - we provide you with powerful print and digital tools with which you can manage, educate, engage and reward your channels to market. Click forMore detail

Services

Content and Creative - we offer a full range of creative and editorial services to ensure that your print and digital communications are relevant and targeted. Click forMore detail

Production & Delivery - we provide copy and design services for all media types - print, web, email, SMS and MMS, and are able to manage delivery across all of these media types. Click forMore detail

e-Marketing - because we are a fully integrated agency, we can design, build and deliver communications across new media platforms, such as websites, email, micro-sites, SMS, and MMS, as well as using traditional print media. We will work with you to identify the most appropriate media for your audience. Click forMore detail

Case Studies and White Papers

We have compiled key case studies to evidence the work we have done for our clients and the value they have derived from working with us. Click forView case studies

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The Mayfair Hotel Rebirth