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Arrow Global

Purposeful corporate reporting

Arrow Global is a leading European investor and asset manager in the non-performing and non-core assets sector. In 2020, they completed their ambitious goal of transitioning from a debt purchaser towards becoming a fully integrated alternative asset manager with the launch of their Fund and Investment Management business to capitalise on market opportunities.

They have remained determined to do things the right way to drive success – ensuring sustainability to build better financial futures for all stakeholders. The 2020 Annual report reaches their various stakeholder groups – not simply the investment community, but employees and wider groups. They set us the challenge to not only communicate how their purpose was being fulfilled during the year, but also how their ambitious culture stood the test of time.

Arrow Global is a leading European investor and asset manager in the non-performing and non-core assets sector. In 2020, they completed their ambitious goal of transitioning from a debt purchaser towards becoming a fully integrated alternative asset manager with the launch of their Fund and Investment Management business to capitalise on market opportunities.

They have remained determined to do things the right way to drive success – ensuring sustainability to build better financial futures for all stakeholders. The 2020 Annual report reaches their various stakeholder groups – not simply the investment community, but employees and wider groups. They set us the challenge to not only communicate how their purpose was being fulfilled during the year, but also how their ambitious culture stood the test of time.

Articulating a fulfilled purpose

With the challenges that presented themselves in 2020, this year’s Annual Report was an opportunity to bring together their key communications objectives for the report. Their central theme, ‘Building better financial futures’ was woven through the report to highlight their purpose throughout content and features.

The strength of Arrow’s culture has been critical to their success, having worked hard to nurture this throughout a difficult year and is a critical component of the Arrow Advantage. Having defined their culture statement in 2019, this year Arrow was table to take the next step in measuring their main cultural attributes.

Upfront in the report, we set out an extract from Arrow’s developed Culture Statement, ‘our determination to succeed is matched by our drive to do things the right way, ensuring we create a sustainable business and fulfil our purpose to build better financial futures for our stakeholders’. This has set the scene for this year’s Annual Report.

Articulating a fulfilled purpose

With the challenges that presented themselves in 2020, this year’s Annual Report was an opportunity to bring together their key communications objectives for the report. Their central theme, ‘Building better financial futures’ was woven through the report to highlight their purpose throughout content and features.

The strength of Arrow’s culture has been critical to their success, having worked hard to nurture this throughout a difficult year and is a critical component of the Arrow Advantage. Having defined their culture statement in 2019, this year Arrow was table to take the next step in measuring their main cultural attributes.

Upfront in the report, we set out an extract from Arrow’s developed Culture Statement, ‘our determination to succeed is matched by our drive to do things the right way, ensuring we create a sustainable business and fulfil our purpose to build better financial futures for our stakeholders’. This has set the scene for this year’s Annual Report.

Communicating ESG

We benchmarked our communications with best practices across the FTSE100 and our peer group, to identify key developments and improvement areas including how we can best highlight Arrow’s culture and demonstrate the business resilience during the year. How best to showcase the key decisions that were made as a business in the interest of all stakeholders as well as how they are communicating their ESG framework.

Arrow Global finalised a new ESG framework which was communicated for the first time within their 2020 Annual Report. In order to truly demonstrate how this centralises on their stakeholder issues, we restructured their stakeholder content within a 6-page ESG section. This dedicated section sets out their ambition, goals and targets and truly communicates Arrow Global at the beginning of its ESG reporting journey. 

Communicating ESG

We benchmarked our communications with best practices across the FTSE100 and our peer group, to identify key developments and improvement areas including how we can best highlight Arrow’s culture and demonstrate the business resilience during the year. How best to showcase the key decisions that were made as a business in the interest of all stakeholders as well as how they are communicating their ESG framework.

Arrow Global finalised a new ESG framework which was communicated for the first time within their 2020 Annual Report. In order to truly demonstrate how this centralises on their stakeholder issues, we restructured their stakeholder content within a 6-page ESG section. This dedicated section sets out their ambition, goals and targets and truly communicates Arrow Global at the beginning of its ESG reporting journey. 

Creatively reflecting on a challenging year

It was important to showcase the year as it was – and a huge part of that was the remote way of working. Instead of corporate style photos of our people throughout the report, Arrow Global featured employees in their homes to really bring to life the new working environment.

The 2020 Annual Report demonstrates how Arrow Global’s purpose guided them through all key decisions made throughout the year. It was crucial that we maximised the content developed in the report to reach wider stakeholders and tell a more aligned story across all channels. 

Creatively reflecting on a challenging year

It was important to showcase the year as it was – and a huge part of that was the remote way of working. Instead of corporate style photos of our people throughout the report, Arrow Global featured employees in their homes to really bring to life the new working environment.

The 2020 Annual Report demonstrates how Arrow Global’s purpose guided them through all key decisions made throughout the year. It was crucial that we maximised the content developed in the report to reach wider stakeholders and tell a more aligned story across all channels.